Privacy Policy
Introduction
Welcome to Church Revitalisation Trust’s (Revitalise Trust) Privacy Notice.
Church Revitalisation Trust, operating as Revitalise Trust, respects your privacy and is committed to protecting your personal data. This Privacy Notice will inform you how we look after your personal data (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
This Privacy Notice is provided in a layered format with specific areas set out below.
Purpose of this privacy Notice
This Privacy Notice aims to give you information on how Revitalise Trust collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter, donate, register for Focus, apply for a role or to volunteer.
This website is not intended for children. When we knowingly collect personal data relating to children for key events such as Focus, we have provided a children friendly notice which is available here.
It is important that you read this Privacy Notice together with any other Privacy Notices or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This Privacy Notice supplements other notices and privacy policies and is not intended to override them.
Who we are (Controller)
Revitalise Trust is a charity registered in England and Wales with number 1174882 and a private company limited by guarantee registered in England and Wales with number 10754427.
Revitalise Trust has also formed a network of Love Your Neighbour (LYN) hubs and churches which are a network of organisations working in local communities alongside people of all faiths and no-faith to support individuals and families in need.
Revitalise Trust will also collect and process your personal data through your use of the LYN website, here, including any data you may provide through that website when you sign up to the LYN newsletter, donate, or apply for a role or to volunteer with LYN.
Additionally, Revitalise Trust works in partnership with four other independent charities that have a shared heritage and have come out of Holy Trinity Brompton. We refer to the charities collectively as the HTB Group (HTBG), but they do not form part of a group within a technical legal definition.
The HTBG is comprised of:
Holy Trinity Brompton incorporated and registered in England and Wales with charity number 1133793 whose registered office is at Brompton Road, London, SW7 1JA.
Alpha International is a charity registered in England and Wales with number 1086179, in Scotland with number SC042906 and a private company limited by guarantee registered in England and Wales with number 4157379.
St Paul’s Theological Centre is a charity registered in England and Wales with number 1111609 and a private company limited by guarantee registered in England and Wales with number 5543940.
Church Renewal Trust is a charity registered in England and Wales with number 1129661 and a private company limited by guarantee registered in England and Wales with number 6849860.
The HTBG work cooperatively and collaboratively with many shared systems, processes and policies and as such have entered into a formal data sharing agreement to regulate the extent to which data may be shared between the charities and the protection and procedures in place to regulate this sharing of data.
This Privacy Notice is issued on behalf of Revitalise Trust , and referred to as , "we", "us" or "our" in this Privacy Notice.
We have appointed a Data Protection Specialist (DPS) who is responsible for overseeing questions in relation to this privacy Notice. If you have any questions about this privacy Notice, including any requests to exercise your legal rights, please contact the DPS at GDPR@revitalisetrust.org, by calling 0207 052 0200, or writing to Church Revitalisation Trust, Cromwell Road, London, SW7 2HR.
You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Changes to the privacy Notice and your duty to inform us of changes
We keep our Privacy Notice under regular review.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
The data we collect about you
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
Identity Data which includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
Contact Data which includes billing address, delivery address, email address and telephone numbers.
Financial Data which includes bank account and payment card details.
Transaction Data which includes details about payments to and from you and other details of donations or gifts and payments made to us.
Technical Data which includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Profile Data which includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses for example when booking for Focus and providing feedback on the same.
Usage Data which includes information about how you use our website, products and services.
Marketing and Communications Data which includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Aggregated Data we also collect, use and share such as statistical or demographic data for purposes of understanding the how best to support network churches. We may also collect aggregate data when you use our website to calculate the percentage of users accessing a specific website feature. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity.
Special Categories of Personal Data this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, information about your health, among others. We only collect religious and health information (details of the church that you attend and allergen information) for the purposes of administering key events such as Focus to ensure that the respective network churches can cater to the needs of the attendees.
Criminal convictions and offences information means personal data relating to criminal convictions and offences or related security measures, such as Disclosure and Barring Service check (DBS) conducted when you volunteer with us for specific roles such as working with children, young people or vulnerable groups of people.
If you fail to provide personal data
Where we need to collect personal data by law, or under the terms of a contract we have with you, or where you have applied to volunteer with us and you fail to provide that data when requested, we may not be able to have you work or volunteer with us in the specific role that you have applied for or perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we will notify you if this the case and with respect to products or services, we may have to cancel a product or service you have with us.
How is your personal data collected?
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your personal data by filling in forms, registering for events or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
a) create an account on any of our website such as the Focus website;
b) donate online, by text message or completing a giving envelope;
c) are photographed or filmed during one of our events or courses;
d) register for an event or course;
e) subscribe to our service or publications;
f) request marketing to be sent to you;
g) enter a competition, promotion or survey; or
h) give us some feedback.
Automated technologies or interactions.
As you interact with our website, we will automatically As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. Please see our cookie Notice for further details.
Third parties or publicly available sources.
We may receive personal data about you from various third parties and public sources as set out below:
a) Technical Data from analytics providers such as Google based outside the UK;
b) Contact, Financial and Transaction Data from providers of technical, payment and delivery services.
c) Identity and Contact Data from publicly available sources.
d) Photographs and films from HTB Network churches that work closely with Revitalise. For a list of the network churches, please contact contact@revitalisetrust.org
We will use the images that we receive from HTB Network Churches for the purposes of marketing and advertising Revitalise Trust’s work in supporting churches across the UK, for fundraising purposes and to reflect on the growth of the HTB Network Churches. If you do not want your images shared with Revitalise Trust please contact your local church.
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Where we need to perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal obligation.
Generally, we do not rely on consent as a legal basis for processing your personal data although we will get your consent before sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground, we are relying on to process your personal data where more than one ground has been set out in the table below.
Cookies
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookies notice here.
Change of purpose
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at GDPR@revatilisetrust.org.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so and provide you with an opportunity to object any new forms of processing of your personal data.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
Disclosures of your personal data
We may share your personal data with the parties set out below for the purposes set out in the table Purposes for which we will use your personal data above.
Internal Third Parties as set out in the in the Who we are section above;
External Third Parties:
a) Service providers acting as processors based in the UK who provide us with IT and system administration services.
b) Web hosting services provided by SquareSpace.
c) Course and event management systems including Eventbrite and Brushfire.
d)Electronic marketing and survey services such as Mailerlite.
e) CRMs such as ChurchSuite and Raiser’s Edge.
f) Professional advisers including lawyers, bankers, auditors, pension advisors and insurers based in the UK who provide consultancy, banking, legal, insurance and accounting services.
g) HM Revenue & Customs, regulators and other authorities based in the UK who require reporting of processing activities in certain circumstances.
h) Department for Digital, Culture, Media and Sport to whom we provide information relating to LYN in the form of impact reporting and financial due diligence reporting.
i) Zoom and Microsoft Teams, who provide an online video conferencing service that we use for meetings, courses, events and training.
j) HTB Network Churches who attend Focus and that we support in various activities in support of their ministries.
k) Third parties to whom we may choose to transfer or merge parts of our business or our assets.
If a change happens to our business, we will notify you of the change and then the new owners may use your personal data in the same way as set out in this privacy notice.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
International transfers
Some of our external third parties are based outside the UK so their processing of your personal data will involve a transfer of data outside the UK.
Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
a) We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the ICO.
b) Where we use certain service providers, we conduct assessment to make sure that they have appropriate systems and process to protect the personal data.
c) We put in place required safeguards when it is necessary to transfer personal data outside the UK in order for certain services to be provided.
Please email GDPR@revitalisetrust.org if you want further information on the specific mechanism used by us when transferring your personal data out of the UK.
Data security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
Data retention
How long will you use my personal data for?
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Details of retention periods for different aspects of your personal data are available in our retention Notice which you can request from us by contacting us.
Your legal rights
You have rights under data protection laws in relation to your personal data:
a) Request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
b) Request correction of your personal data. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
c) Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.
d) Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms.
e) Request restriction of processing your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (1) if you want us to establish the data’s accuracy; (2) where our use of the data is unlawful but you do not want us to erase it; (3) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (4) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
f) Request transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information.
g) Right to withdraw consent where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent.
If you wish to exercise any of the rights set out above, please email GDPR@revitalisetrust.org.
No fee usually required
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
What we may need from you
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time limit to respond
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.